Burst pipe – Who are you going to call?

By | May 17, 2017

A lot of the time plumbing issues are quite low key, just a dripping tap here or a noisy radiator there – small things that can be handled when there’s time or in a lot of cases, simply lived with.  It can be easy to think of plumbers as the people you call for a major job such as installing a new heating system, replacing your boiler or fitting a new bathroom, but there is another side to the plumbing industry.  In the right, or rather wrong, circumstances, they can arguably be considered an emergency service.

repair servicesAn emergency service?

It’s true.  Although a plumber is not going to be called out to put out a fire or rush you to hospital who else is going to save your home when water escapes from your pipes and runs riot?  Imagine a pipe bursts under your kitchen sink in the middle of the night; you may hear it but can’t stop it yourself.  Placing that call to an afterhours plumber as quickly as you can will ensure the damage is minimised as much as possible.

What kind of service can I expect?

Professional plumbers such as Eze-Flow Plumbing will always ensure their response time is as minimal as possible and instantly dispatch a dedicated plumber to your home or business.  Your plumber will get to work straight away to stop the leak and prevent any more water escaping and causing further damage.  Once the situation is contained they will be on hand to help you decide on the best course of action to try and get your home and your lives back to normal as soon as possible.  Obviously, any repair and restoration work is most likely not going to be possible straight away, but your plumber will be able to offer help and guidance to ensure things progress as smoothly and rapidly as possible.

Why do companies make their plumbers available 24 hours a day?

serviceThe answer to this one is fairly simple, companies like the make sure their customers are taken care of.  If customers feel valued and looked after then they are more likely to stay with that company and recommend them to their friends and families.  Looking after customers and ensuring they can get the services they need at any time is often one of the most important parts of a business.

What this all means for you is that you should be prepared.  Obviously no one expects disaster to strike them and there’s no doubt it is a terrible thing to have happen to you.  But by making sure you have an emergency after hours plumber in your contacts ready to be called should the need arise can help you and your family or business rest a little bit easier.  Knowing who to call when disaster does strike is the first step in fixing the situation.